We at Think Wildlife Foundation is passionate about our goal to save wildlife. 25% of the profits of our merchandise are donate to Wildlife SoS for our Caring for Pari Campaign. However, for us to serve wildlife, it is our duty for you to understand our shipping, refund and canelation policy.
Shipping Policies
- All the disputes related to shipping such as damage from shipping, fake delivery, etc. must be raised within 24 hrs of delivery/delivery attempt. Any such cases raised after 24 hrs will not be entertained.
- Courier partners shall entertain claims related to damage only if negative remarks are mentioned on the Proof Of Delivery copy. However, if the Proof Of Delivery copy is clean, courier partners shall not accept any claim.
- We will not make any refunds or resend a product if any order is not delivered due to any reason and processed for Return To Origin.
- Incorrect Address – If the address provided by you for delivery is found to be incorrect by the courier personnel, and if an address correction is requested, you will be charged Rs. 70 + GST for correcting the address after the shipment has started travelling.
Refunds and Cancellations Policy
- We will provide a full refund in the case of product quality issues. In the case of issues related to misprinting or damaged or defective items delivered, you must let us know within 7 days upon the delivery of the product.
- For items lost in shipment, claims, if any, must be communicated not later than 7 days after the estimated delivery date.
- We do not accept cancellations by the customer in any circumstances. In the unlikely event that we are unable to process your order and we cancel it on our end, a full refund will be provided.